Shipping

Thank you for shopping at bigishopo.com. We are committed to providing you with a seamless and enjoyable shopping experience, including a reliable and transparent shipping process. Please review our shipping policy below for information on shipping methods, delivery times, and other important details.

  1. Order Processing Time:

    • All orders are processed within 7-8 business days (Monday to Friday) after payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next business day.

  2. Shipping Methods:

    • We offer various shipping options based on your location and the weight of your order.
    • Standard Shipping: Estimated delivery within 5-7 business days.
    • Expedited Shipping: Estimated delivery within 2-3 business days.
    • Express Shipping: Guaranteed delivery within 1-2 business days.

  3. Shipping Costs:

    • Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination.
    • Free shipping may be available for orders that meet specified criteria, such as order value or promotion eligibility.

  4. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
    • You can track the status of your shipment by entering the provided tracking number on our website or the carrier's website.

  5. International Shipping:

    • We offer international shipping to select countries. International shipping costs and delivery times vary based on the destination.
    • Customers are responsible for any customs duties, taxes, or fees incurred during international shipping.

  6. Shipping Delays:

    • While we strive to meet the estimated delivery times, unforeseen circumstances such as customs clearance, weather conditions, or other external factors may cause delays. We appreciate your understanding in such situations.

  7. Incomplete or Incorrect Address:

    • It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process.
    • If the provided address is incorrect or incomplete, resulting in the package being returned to us, additional shipping fees may apply for reshipment.

  8. Lost or Stolen Packages:

    • bigishopo.com is not responsible for lost or stolen packages after delivery confirmation. Please ensure that someone is available to receive the package or provide a secure delivery location.

  9. Contact Information:

bigishopo.com reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically for updates.

Thank you for choosing BigiShopo.com for your shopping needs. We appreciate your trust and business.